Privacy Policy
Last updated: October 10, 2025
At VibeHQ, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We collect information that you provide directly to us, including:
Personal Information
- Name and contact information (email, phone number)
- Company name and business information
- Project requirements and specifications
- Payment and billing information
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Improve our website and develop new features
Data Sharing and Disclosure
We may share your information in the following situations:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Technologies we use include:
- Google Analytics: To analyze website traffic and user behavior
- Hotjar: To understand user interactions through heatmaps and recordings
- Essential Cookies: Required for website functionality
- Performance Cookies: To improve website performance
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information
- Opt-out: Opt-out of marketing communications
- Withdraw Consent: Withdraw consent where we rely on it
To exercise these rights, please contact us using the information provided below.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@vibehq.com
Response time: Within 48 hours